Japanese Work Culture
One of the most baffling things to me about Japanese society is the work culture. I can’t understand how “salary men” prioritize their jobs over their families. Of course, if everyone else is doing it, no one can step out of line or risk getting fired but if the expectation of working until 8 or 9 or 10 pm everyday were the standard in France, for example, riots and strikes would have occurred ages ago.
In any case, the Washington Post ran a story about Japanese work culture last week (I’m behind), specifically about karoshi or working yourself to death.
Death from too much work is so commonplace in Japan that there is a word for it — karoshi. There is a national karoshi hotline, a karoshi self-help book and a law that funnels money to the widow and children of a salaryman (it’s almost always a man) who works himself into an early karoshi for the good of his company.
A local Japanese government agency ruled June 30 for the widow and children of a 45-year-old Toyota chief engineer who died in 2006. While organizing the worldwide manufacture of a hybrid version of the Camry sedan, the man had worked nights and weekends and often traveled abroad — putting in up to 114 hours of overtime a month — in the six months before he died in his bed of heart failure. The cause of death was too much work, according to a ruling by the Labor Bureau of Aichi prefecture, where Toyota has its headquarters.
For decades, the Japanese government has been trying, and largely failing, to set limits on work and on overtime. The problem of karoshi became prevalent enough to warrant its own word in the boom years of the late 1970s, as the number of Japanese men working more than 60 hours a week soared.
Thirty years later, overtime rules remain so nebulous and so weakly enforced that the United Nations’ International Labor Organization has described Japan as a country with no legal limits on the practice.
The consequences show up not only in claims for death and disability from overwork but in suicides attributed to “fatigue from work.” Among 2,207 work-related suicides in 2007, the most common reason (672 suicides) was overwork, according to government figures released in June.

One thing that I often wonder about: is this the case with younger companies. Do tech startups in Japan feel compelled to work these kind of hours? Anybody know?
July 21st, 2008 at 8:59 amMy husband works over 80 hours a week. We’re trying to find something else. He has a pre-existing heart condition, and we don’t know how this will be affected. Anyway, he’s always exhausted. Something needs to be done about this ’slave to the job’ mentality here.
July 21st, 2008 at 1:42 pmThe French are probably a bad example for comparison given they refuse to work even 40 hours a week.
July 21st, 2008 at 3:58 pmIt should be somewhere in between Japan and Europe. In Japan, most salarymen work until 8 or 9 and don’t get home until very late and never see their kids.
In Europe sucha s Germany or France, the work much fewer hours, less then a 40 hour work week. Countries such as Germany and france have been trying to change that so they can become more competitive. They are trying to bring themselves closer to that of the United States.
In the United States, the 40 hour work week is the norm. Salaried people may work longer hours but they typically still have a home life and a relationship with their kids.
July 21st, 2008 at 11:57 pmthe long working hours are ridiculous.
Are they actually more productive? Hardly ever so… come before your boss and leave after him, no matter if there is anything to do…completly insane.
Look at Germany. 40 hour week, sometimes 38 or even crazy 35 hours per week. But now look at the PRODUCTIVITY … Germany has one of the highest in the world.
You need rested workers, people with a healthy private life…
most people who do it are responsible themselves. Just refuse to do it. Japan already has a shortage of workers…if they would actually unite and do something against it… instead of complaining all day but then again do the overwork including drinking with their incompetent bosses and telling them over a couple of beers how great they are…
as you can see, I have been there, done that. Now mostly I decide when to do overtime and I do it when it benefits me/my career in ways that are acceptable to me.
but of course I am gaijin, it is easy for me to break the rules…or maybe not? The Japanese salarymen just have to start, refuse to work for companies that treat their employees so shitty…
I work for a foreign’s company subsidiary, you would think that Japanese high-potentials would love to work for us. And my company is (sorry to sound like an ass) big name in the industry. But do we get ‘A-grade’ Japanese high potentials? Nope, they go to Japanese companies…they don’t even apply for jobs at our companies. At other foreign companies in my business have the same problem…we only get “b-grade” employees (what I am is a different issue, but also surely not A-grade…).
So as long as they WANT to go to Japanese companies like Toyota…it is their own fault.
If the best and brightest would overrun the foreign companies, then, maybe then the Japanese companies would be simply forced to act…
July 22nd, 2008 at 12:50 amI completely agree with kanedaa. I’ve lived and worked in Europe. Germans work very intensive. I guess even French people work much intensive than Japanese.
Instead, Japanese work longer and therefore the productivity pro hour becomes low. It’s a bad custom of Japan that people regard long work = hard work.
I have a suspect many office workers avoid having home life and relationships with their kids by working long hours.
July 22nd, 2008 at 1:28 am@Tofu - It’s funny you mention not wanting to go home as a reason for working late. My husband is often trapped into long-winded and meaningless conversations with his boss (who is also the company’s owner), and I joked with him that maybe his boss doesn’t want to go home. The thing is, he said he thought so too. Well, after next month we’re outta there. He’s so fed up that he’s actually quitting; I’m so happy.
July 22nd, 2008 at 4:30 amI worked briefly in a Japanese office in Osaka about a decade ago and there was this one guy who was working as a part-timer in order to be able to attend professional evening courses every day after his shift ended. In terms of duties, he was indistinguishable from everyone else in the office. He was being paid about 100,000 yen a month and working from nine to five (and not an hour more).
The long hours wouldn’t be so bad if workers were at least reasonably compensated but that is hardly the case, unfortunately. Faced with such job conditions and reduced long-term job security, it’s no wonder there are more “freeters” and a lower birth rate than in years past.
July 22nd, 2008 at 4:45 amI should also point out that my boss had living quarters (complete with a bathroom, kitchen, and bedroom) built into his office so he wouldn’t have to go home at night. He often walked around in his PJs during the day. I’m sure he was hardly unique in Japan.
July 22nd, 2008 at 5:24 amThe funny thing is that Japan isn’t even at the top of hours worked. I think this is more a factor of media sensationalism and a cute label. It also fits with old stereotypes of Asians as ant-like workers. I wonder what the stats would look like if it was an officially recognized category of death/illness as it apparently is in Japan:
http://www.swivel.com/data_sets/show/1004949
http://www.thepresidency.gov.za/learning/reference/factbook/06-01-05-G01.htm
http://www.hazards.org/workedtodeath/workedtodeath2.htm
Of course, you also have to wonder about how these things are counted. Do after work social gatherings and similar things count for “hours worked”?
July 22nd, 2008 at 5:48 amWell, 2 things come to mind.
Yes, the after hours drinking counts as work. But that’s much worse in Korea and China. I heard the average lifespan of a successful Chinese businessman is now about 55 years. A Chinese peasant, by contrast, is in the mid-70s. Drinking is bloody hard work.
Also, the Japanese office is often a very stressful place - aside from the hours worked. People in Internet start-ups work outrageous hours. So where’s the deathfrom overwork in Silicon Valley? I think the coercive nature of Japanese offices is the biggest problem.
July 22nd, 2008 at 7:23 am“The Japanese salarymen just have to start, refuse to work for companies that treat their employees so shitty…”
You are looking at this from the point of view of an outsider not born into Japanese society. This is the only way of life that most Japanese know because of what we learn from a very early age. Example, we were taught to not bring shame to the family name. This seemingly simple concern places a great deal of pressure on the individual as every action has some consequence. But we become used to it to the point where it is second nature. How do outsiders expect to change that way of thinking when it is closely tied to Japanese society? If you expect change to come from the top, then forget it because that is something that needs to change from the very bottom. Need ONE example? Toddlers from a very early age are already under pressure to excel. What does it say when there are entrance exams for pre-kindergarten? Getting placed with the best has bearing for the childs future in eventually getting into the better schools which is key to preparing for the college entrance exam and getting into the best universities. When you grow up in this sort of environment, it just all seems natural. From an outside looking in, it seems crazy. Depends on your point of view.
In order to change the Japanese way of education (one that consists of endless cramming and memorization), you would need to change the Japanese mindset of group consensus. Where does that mindset come from? Japanese society (and everything that is good and bad about it). So you would have to change Japanese society as a whole; the exact essense which makes Japan what it is. Change it drastically and you might as well rename the country and its people to something else. This is something that most gaijin have a difficult time understanding and accepting because no matter how long you’ve lived in Japan, no matter how well you know the language and its culture, it is often difficult for many gaijin to fully embrace certain aspects such as the sho ga nai mentality that is deeply instilled in society. When you can just shrug things off with a clear mind as to that is how it is and continue on with what you were doing, you’ve accomplished taking on a key cornerstone of what makes the Japanese who they are.
Of course, not all nihonjin subscribe to this way of life and thinking. I’m one of the younger generation who did not but I no longer live in the country either because of that. Some just do not fit in and look for a higher quality of life elsewhere. Those nihonjin who reject this Japanese pressure cooker way of doing things but don’t have the courage to actually leave the country are the NEET’s and freeters. Freeters who basically work part-time or do contract work have ZERO influence in changing the way big business is done in Japan because they are at the lowest rung on the ladder (NEET’s don’t even exist because they contribute nothing). The outside the box thinkers who could make a difference tend to live and work in other countries. Therefore, the only ones who continue to subscribe to that way of life are those who have little incentive to change things because they don’t see a need for change. To them, this is the only way of life they know. They may let their guard down when drinking but once sober, they accept being a slave to the system. So you have a continuous line of these like minded individuals to replace the ones in positions of power in business and government. And you think they will listen to some outsider about how they think things ought to be done? The only way that can be effectively accomplished is going the citizen route and getting into positions of power in politics and business. And you would need more than a handul of naturalized foreigners to even make a dent.
Most gaijin are in Japan by choice. You either deal with these nuances of Japanese society or get out since no one is putting a gun to your head to stay in the country. The ones who were transferred normally work for a foreign multinational and are usually far removed from this seemingly nutty Japanese business culture. If you are one of those unfortunate few who were told to go to Japan and have to work directly under Japanese management, you have my sympathies. Those who intend to stay and become or already have permanent residency, then you can do your part by getting citizenship and try to make a difference that way. But just how many foreigners who have become naturalized citizens do anything to make a difference for other foreigners? Very few because everyone has their own lives. Plus there are many who do willingly subscribe to living the Japanese way of life and don’t bother to make waves. Even though I don’t like the way he does things, someone like Arudo Debito is more the exception than the rule.
If you talk to naturalized citizens in the Laos refugee community, you will find they were happy to go through the tough citizenship requirements because life in Japan including all the nuances of society were far better than the poverty and harsh life they came from. The foreigners who tend to complain loudly about the way Japanese do things normally came because of other reasons of which, fascination with the superficial aspects of Japan usually being the main reason. Many of these people come from more well to do countries and therefore, expect an environment that is closer to their native countries. Many also had little idea as to how Japan really was below that superficial facade and went through the whole cultural shock thing. It is like a rude awakening which many would like to see changed but have little power to do so and can thus only complain about it on forums and blogs.
July 22nd, 2008 at 4:42 pmI understand what you mean. But please don’t misunderstand me, of course I as a gaijin can’t tell the Japanese how to live how to work etc…
As a gaijin in Japan I live in a special situation where I can do more than others.
but it is quite simple: Those who follow the old traditions, the old rules and work so much and expect others to work so much in return have simply no right to complain.
I know that is easy to say, but unfortunately that is how it works.
Women in Europe did not get equal treatment by sitting silently in the corner. No they rose and went on the street and fought for their rights (and they still do).
Those Japanese that complain about the current work culture need to do their best to change it. Whichever way the best way to change is…just complaining but then at the end of the day follow the masses again (or jump in fornt of a train) will don’t do squad.
And for gajins to become Japanese and change its society…forget about it. Gaijins will never be accepted as “Japanese”, so why should they try? This neither works for Turkish people in my country…I can’t blame them.
Probably the only country where you can achieve citizenship and then be actually treated and respected AS A CITIZEN is the US…
So of course you are right, gaijins should be careful to shout out advice to Japanese how to do their business to loud…but if the Japanese actually complain then we might also point out the obvious.
There is no change - never ever in any situation - unless the affected start to work against it themselves (in a productive manner…).
July 22nd, 2008 at 10:18 pmkai-gai: Great post, thank you.
July 23rd, 2008 at 12:42 amghoti, I would agree that after work drinking counts since it’s hardly optional. I was more wondering if the OECD counted those hours in their stats and who reports/collects them.
July 23rd, 2008 at 2:20 amExcuse me kanedaa, but Canada recognises people from all over the world as citizens as well. Probably with better results than in the U.S., as new Canadians are encouraged to continue to practice traditional aspects of their respective cultures in order to enhance Canada’s.
July 23rd, 2008 at 1:55 pmI see somebody drank the kool-aid
July 23rd, 2008 at 7:17 pm